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Consensys® Service Delivery Matrix

  • Created to ensure highly-competent service delivery on every platform of diagnostic imaging equipment serviced.
  • This matrix confirms that service engineers are trained on specific platforms to achieve certification with objective evidence thereof. They must periodically re-certify to maintain competency indefinitely.
  • All necessary service documentation is maintained on file to guarantee high quality service and repair to OEM specifications.
  • High-quality parts (all meet OEM specification) are readily available to ensure efficient and timely repair of clinical down units.
  • Special tools and test equipment is maintained to ensure comprehensive turnkey solutions are available like equipment relocation.