Consensys® Service Delivery Matrix
- Created to ensure highly-competent service delivery on every platform of diagnostic imaging equipment serviced.
- This matrix confirms that service engineers are trained on specific platforms to achieve certification with objective evidence thereof. They must periodically re-certify to maintain competency indefinitely.
- All necessary service documentation is maintained on file to guarantee high quality service and repair to OEM specifications.
- High-quality parts (all meet OEM specification) are readily available to ensure efficient and timely repair of clinical down units.
- Special tools and test equipment is maintained to ensure comprehensive turnkey solutions are available like equipment relocation.