Phone: 1 (866) 310 - 0071 TOLL FREE Email: support@consensysimaging.com

Service Offerings

World-class service delivered locally by a partner you can trust. We gain an understanding of your program and align with both your clinical and financial needs.
Full Service:  Our full service contract offering gives you comprehensive service at a fixed budgeted cost.
Coverage benefits include:
  • Guaranteed phone and onsite response times
  • Guaranteed system uptime
  • Scheduled preventative maintenance
  • 100% labor & parts included
  • 100% technical phone support included
  • Access to 24/7/365 support
First Look:  Helping you achieve empowerment through utilizing your in-house engineering staff while we still share the risk.  Coverage benefits include:
  • Guaranteed phone and on-site response times.
  • Labor options available
  • 100% parts included
  • 100% technical phone support included
  • Access to 24/7/365 support
Customizable Service: PM Only, Labor + PM, Time & Materials, Magnet Maintenance + Cryogens.

Our service offerings are designed with you in mind. Our detailed service management model and professional account management ensure that you don’t have to worry about the details. Our proprietary service tools and technologies are designed to enhance clinical efficiency and maximize system up-time performance.